TheKrakenWebsiteandAPIwillbeunavailableonSaturday,December7at16:00UTCforapproximately1hourasweimplementaplannedsystemupgrade.
What’sthepurposeofthisdowntime?
We’reperforminganupgradethatwillimprovesystemsecurity,asthisisourtoppriority.
Howdoesthisaffectme?
Allspotexchangeservicesincludingtrading,fundingandaccountaccesswillbetemporarilydisabled.Marginpositionswillnotbeclosedorliquidated.
HowcanIstayuptodateontheupdate?
Checkourstatuspage(https://status.kraken.com/)andTwitter(https://twitter.com/krakenfx)forupdatesandanannouncementwhentheupgradeiscomplete.
CanIstilltradefutures?
Yes!Ifyou’resignedintoyourKrakenFuturesaccountpriortothestartoftheupgrade,you’llbeabletotradefutureswithoutinterruption.IfyouareaKrakenFuturesclient,andwouldlikemoredetailedinformation,pleaseclickhere.
Whathappensaftertheupgradeiscomplete?
Depositssentduringtheupgradewillbegintobeprocessedintheorderinwhichtheyweresubmitted.Withdrawalswillresumeshortlythereafter.
Whathappensaftertradingisenabled?
Pricesandtheorderbookmaybedifferentwhencomparedtobeforetheupgrade.Pleasenotethatunexpectedvolatilityorilliquiditymayexist.Considerusinglimitorderstoavoidtradesexecutingatunexpectedprices.Marginpositionswillcloseorliquidateastheytypicallydo.Prepareyouraccounttobewell-collateralizedand/orcloseyourpositionsbeforetheupgradetoavoidunwantedliquidationscausedbyabruptpricechanges.
Donothesitatetoreachouttoclientsupportifyouhaveanyquestions.
ThankyouforchoosingKraken,thetrustedandsecuredigitalassetexchange.
TheKrakenTeam
P.S.HaveyoutriedtheKrakenPromobileappyet?
DownloadtheKrakenProAppfromtheAppStoreorGooglePlay:
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